Fitness Centers Interviews

Health Clubs, Gyms, Trainers, Coaches, Yoga Centers, Fitness Class Providers

Interview Questions

How would you describe your service in one sentence (maybe include when it was established and what area you serve)?

Sunshine Fitness was established in 2008 to provide a convenient health club to the residents of Mountain Village.

What services do you provide?

Sunshine Fitness provides cardio, strength and free weights, aquatics, tennis, racketball, personal and group training for conditioning, cross-fit, sports performance, post rehab, team building exercises and education for trainers; classes including yoga, spinning, zumba, and pilates; martial arts, as well as nutritional consultation.

What amenities do you feature?

Sunshine Fitness features tanning salons, a pro shop, restaurant, locker rooms, showers, towel service, and babysitting.

What type of clients do you serve?

We serve adults 18 and up, but host men’s crossfire classes on Monday, Wednesday, women’s pilates Tuesday and Thursday, and children’s martial arts classes on the weekends.

What will customer’s experience when they enter? Describe the atmosphere.

We strive to provide a warm, inviting, judgement-free, family-oriented atmosphere

What makes your service unique?

We customize your workout needs; perfect the quality of your training; make training fun; focus on proper technique; focus on maximum results; help you get focused and present; provide unique classes.

What got you into fitness? What is your background?

While a soldier in the Army, I learned a great deal about fitness. Certain types of exercises have effects you wouldn’t expect and I enjoy impressing new clients with what I’ve learned over the years.

What experience does your staff bring for customers?

We have a variety of specialists on staff that teach class and offer personal and group training. They have diligently learned how to provide the best workout experience for patrons.

How easy is it for customers to sign up with you?

It is very easy for customers to walk in and being working out same day. We offer one day workout passes for $10, and month to month for $70.

Give customers your name and invite customers to do business with you.

My name is Jane Doe, owner of Sunshine Fitness, and I invite you to come get in shape with us!

 

Optional Questions

  • How do most of your clients hear about you?
  • What is one of your proudest achievements of your business?
  • What do you try to achieve for your customers?
  • What do you love about your job?
  • Share some helpful advice.

 

Things You Can Say to the Owner Before the Shoot

Getting your business owner comfortable in front of the camera is one of the most important aspects of your video. Studies show that how you say it is more important than what you say. You want your subject to come across as relaxed, happy, confident, approachable, enthusiastic and eloquent. Move the camera back. Try to make the process fun for them. Shots of the subject smiling and laughing will be among your best shots. Show interest in what they are doing. Stay positive with yout feedback. Have them do an over the top take to help boost their enthusiasm if needed.

  1. Speaking on camera is easy. If you have experience speaking face to face at work, it will a breeze to look good on camera. And for any reason you don’t like the way you look, we can just use the audio.
  2. There is no reason to be nervous. Most of what we are shooting will only be used for the audio as shots of your business will be shown while you speak in the background.
  3. This should only take about 20 minutes, but there’s no hurry. We can redo it until we get you looking your best.
  4. Look at the camera person, not the camera lens. Imagine you’re having a conversation. Or if your marketing calls for a script that is geared toward speaking directly to your customer, and warrants looking directly into the camera, look past the lens. Visualize your audience.
  5. Answer interview questions off the top of your head. (If you are reciting a prewritten answer, or using the modified script approach, try to recite the lines to sound as if you are answering the questions off the top of your head.)
  6. Your first take is often your best take because it is the most natural. So if you make a mistake, or “um” or pause, just keep going as these can be edited out.
  7. While answering, if you think of a side point, talk about it even though it wasn’t asked. It is good to go off on a tangent.
  8. Include the question in the answer. For example, if asked, “How long have you been in business?”, instead of answering “6 years”, answer “Smith Roofing has been in business for 6 years.”

After the interview is complete, watch parts of it back, and show the client how they are coming across. This will help them do it again with more confidence and enthusiasm.